Electrical fault finding

Breakers that keep tripping, circuits gone dead, lights that flicker, and cookers or showers that have stopped working. Traced safely, repaired properly and retested, in Sandhurst, Camberley, Bracknell and Ascot.

  • Service 04 / 09
  • Method Isolate and test
  • Retest Every repair
01

Why things trip

A trip is a protective device doing its job. The question is what it is protecting against.

  • A circuit breaker (MCB) trips on overload, more current than the cable is meant to carry, or on a short circuit between conductors.
  • An RCD trips when current leaks to earth: a faulty appliance, water in an outside light or socket, damp in a junction box, a nail through a cable, or insulation that has broken down.
  • An RCBO does both, for a single circuit.

On older boards one RCD often covers half the house, so a fault on one circuit switches off several. Faults that come and go, after rain or when the heating starts, are the hardest to pin down, so it helps to note when it happens.

02

Checks you can do first

  1. Look at the board. Find which device has tripped: a breaker or RCBO for one circuit, an RCD for a group of them.
  2. Unplug everything on the affected circuits, and switch fixed appliances off at their own switches.
  3. Reset once. If it stays on, plug things back in one at a time. If it trips when one goes in, that appliance is the likely culprit, not the wiring.
  4. If it trips with nothing plugged in, leave it off and call. The fault is in the fixed wiring or a fitted appliance.

Do not keep resetting a device that trips straight away, do not open up sockets or switches, and never fit a bigger fuse. If the whole house is off and nothing on the board has tripped, check whether the neighbours have power. A power cut is for the network operator: call 105.

03

Dead circuits and sockets

A circuit that is dead with its breaker on, or a single socket that has stopped working, usually means a connection has failed: a loose terminal at a socket, a burnt-out joint in a junction box, or a conductor that has broken.

A ring circuit can lose one leg and carry on working, which hides the fault while the cable that is left carries more than it should. Loose connections also get hot, so a dead socket is worth finding rather than living with.

04

Flickering lights

One light flickering is usually the lamp, or an LED lamp or driver that does not suit the dimmer it is on. Several lights flickering together, or lights dipping when something heavy switches on, points to a loose connection they share: a junction box, a switch, the board, or occasionally the supply itself.

Flickering with buzzing or a smell is not a lamp problem. Switch that circuit off at the board and call.

05

Switch off and call

These are signs of a connection overheating, and they should not be left:

  • A smell of hot plastic, or a fishy burning smell, near a socket, a switch or the board.
  • Scorch marks on a socket, plug or switch.
  • Sockets or plugs that are warm to the touch.
  • Buzzing or crackling from an accessory or the board.

Switch the circuit off at the board, or the main switch if you are not sure which, stop using it and call. If there is smoke or fire, get everyone out and call 999.

06

Fitted appliances

A fitted appliance can fail in two places: inside the appliance, or in the circuit that feeds it. Electric showers and cookers draw heavy currents, so a slightly loose terminal in the isolator or cooker switch gets hot, discolours and eventually fails.

Testing tells the two apart. The circuit, the isolator or cooker switch, the connection unit and the terminals at the appliance are all checked, so you know whether the fix is in the wiring or the appliance before anything is replaced.

An oven that trips the RCD as it warms up, a shower that cuts out, or an extractor fan that runs on or will not start are all worth a call.

07

How a fault is traced

Fault finding is methodical, and it starts with making the circuit safe.

  1. Isolate. The circuit is switched off, locked off so nobody can turn it back on, and proved dead with a tester that is itself checked before and after.
  2. Test. An insulation resistance tester puts a test voltage between the conductors and to earth. A low reading means current has somewhere to leak.
  3. Divide. The circuit is split at a socket or junction partway along and each part tested. The bad part is split again, until the fault is down to one length of cable or one accessory.
  4. Repair, then retest the whole circuit before the power goes back on.

Computers and other sensitive equipment are unplugged first, because insulation testing uses a higher voltage than the mains.

Flow Tracing an RCD trip

How a fault is tracedA flow drawn as a circuit, in six numbered steps along one conductor. 1: the RCD has tripped. 2: circuits are switched off one at a time, and the faulty one is locked off. 3: an insulation resistance test gives a low reading. 4: the circuit is divided at a junction; one half tests fine, the other has a screw through the cable leaking to earth. 5: the damaged length is replaced between two junction boxes. 6: the retest passes and the RCD is switched back on. RCD30mA 1 RCD TRIPS 123 2 ISOLATE 0.2MΩLOW 3 TEST OK 4 FIND NEW 5 REPAIR >299MΩPASSRCD30mA 6 RETEST How a fault is tracedA flow drawn as a circuit, in six numbered steps along one conductor. 1: the RCD has tripped. 2: circuits are switched off one at a time, and the faulty one is locked off. 3: an insulation resistance test gives a low reading. 4: the circuit is divided at a junction; one half tests fine, the other has a screw through the cable leaking to earth. 5: the damaged length is replaced between two junction boxes. 6: the retest passes and the RCD is switched back on. RCD TRIPS RCD30mA 1 ISOLATE 123 2 TEST 0.2MΩLOW 3 FIND OK 4 REPAIR NEW 5 RETEST >299MΩPASSRCD30mA 6
The steps, in order
StepWhat happens
1The RCD trips and a group of circuits goes off. Something is leaking to earth.
2Isolate. Circuits are switched off one at a time until the RCD stays on. That circuit is locked off and proved dead.
3Test. Insulation resistance on that circuit reads low.
4Find. The circuit is divided at a junction and each part tested. Here, a screw has gone through a cable in a wall.
5Repair. The damaged length is cut out and a new one joined in, in boxes that stay accessible or are maintenance-free.
6Retest. The whole circuit tests clear, and the RCD goes back on.

The readings are examples. On a real job the fault, the circuit and the numbers are different every time; the method is the same.

Fig. 1Tracing an RCD trip, drawn as a circuit: from the trip to the retest, one step at a time. An example, not to scale.
08

Repair, retest and paperwork

The repair fits the fault: a new length of cable joined in an accessible or maintenance-free junction box, a connection remade, a damaged socket or switch replaced, or the supply to an appliance put right.

Afterwards the circuit is tested again, and you are told what was found and what was done. New work comes with a certificate: a Minor Electrical Installation Works Certificate for small changes to an existing circuit, or an Electrical Installation Certificate where a circuit is new.

If testing shows a wider problem, such as insulation breaking down across several circuits, we say so plainly. The next step may be an EICR or a rewire, and you decide with the readings in front of you.

Good to know

Fault finding
  • Note what was on when it tripped, and the time of day. It narrows the search.
  • Unplug before you reset. It rules appliances in or out.
  • A photo of the board on WhatsApp shows us which device has tripped.
  • Never fit a bigger fuse or hold a breaker on.
  • Outside lights and sockets are worth checking first when the RCD trips after rain.
  • Smell, smoke or scorch marks: switch off at the board first, then call.

Questions

Faults, asked and answered

Something else on your mind? Ask us.

Why does my RCD keep tripping?

Because current is leaking to earth somewhere on the circuits it protects: a faulty appliance, water in an outside light or socket, damp, damaged cable, or insulation that has broken down. Unplugging everything and resetting tells you whether it is an appliance or the fixed wiring.

Is it safe to keep resetting the breaker?

Once is reasonable. If it trips again straight away, or with nothing plugged in, leave it off. Something is wrong, and resetting it again and again can make the damage worse.

My cooker, hob or shower has stopped working. Is it the appliance?

Not always. The circuit and the supply to it are tested first: the isolator or cooker switch, the connection unit and the terminals at the appliance. That tells you whether the fix is in the wiring or the appliance itself, before you pay for a replacement.

What does a burning smell from a socket mean?

Usually a connection overheating, in the socket or the plug. Switch the circuit off at the board, stop using the socket and call. If there is smoke or fire, get everyone out and call 999.

Do I get anything in writing?

Yes. You are told what was found and what was done, with the test results. Repairs that count as new work come with a Minor Electrical Installation Works Certificate, or an Electrical Installation Certificate for a new circuit.

Registration and standards

  • Scheme NAPIT registered Registered electrical installer
  • Standard Work to BS 7671 The IET Wiring Regulations
  • Building Regulations Part P notified Notifiable work reported to building control

Get in touch

Send us a photo of the job.

A photo of the fuse board, the fault or the room, sent on WhatsApp, is often the quickest way to start. Or call, or use the enquiry form and we will come back to you.

  1. 01A photo of the fuse board, or of the problem
  2. 02Your postcode, so we know where the job is
  3. 03A sentence on what you would like done